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Designing a Realistic Future State

Implementing Customer Transformation Webinar Series

Moving beyond future state design to
fast-track benefits realisation

Date
Thursday, 5 July 2018
Time
1:00 - 2:00 PM AEDT
Location
Online

About the Webinar

How will you design a realistic future state for your business?

For leaders still defining their ideal future state, this session will recap the critical strategy, people, process & technology elements to consider when aiming for true organisational customer-centricity.

This webinar in our ‘Implementing Customer Transformation’ series will cover:

  • Setting the necessary foundations before moving on to implementation
  • Understanding the 5 key shifts for creating the marketing, sales & service engine of the future
  • Identifying the best pathway to accelerate transformation in your business

There will also be a Q&A session at the end of the webinar, where Abhik, Justine and Grant will be happy to answer any questions you may have.

Register

Speakers

Abhik Sengupta

Abhik Sengupta

Executive Director, Client Solutions Delivery

Justine Tabone

Justine Tabone

Senior Manager


Grant Brokenshire

Grant Brokenshire

Director


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WHO SHOULD ATTEND?

Blackdot’s executive breakfast events have become a must-attend for business leaders to stay on top of the latest thinking to drive marketing and sales transformation.


With over 5000 subscribers to the Blackdot Blog across Sydney and Melbourne and 1000 leaders regularly attending our events throughout the year, this new major event will bring together what has fast become the definitive community of marketing, sales and growth-focused business leaders in Australia. We welcome leaders in enterprise-level businesses, spanning:

CEO | Business Unit/Division Leader | Sales | Marketing | Human Resources | Commercial Excellence | Sales Force Effectiveness | Customer Strategy | Digital Strategy | Technology



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